SGS Core Capabilities:

  • Managed Services

SGS Managed Services offers our clients the ability to be proactive in responding to changing requirements and identifying cost effective technical solutions.  SGS can support your entire Information Technology Infrastructure whether equipment is located onsite at your facility or hosted by SGS or a third party data center.   SGS can offer a hybrid solution where all or some of your software, servers or equipment is hosted.  Flexible solutions represent an efficient way to keep your technology current and allow your company to grow without worrying about its IT department.  SGS can provide 24/7 Desktop support services, server and network management for your current or planned infrastructure.  Trained professionals work with your organization to determine a plan of action that will best support your operations.

  • Cloud Computing Services

SGS provides Cloud Computing Services so you can outsource Information Technology Systems and Functions. With SGS oversight, our customers can be confident that their software infrastructure along with System Availability are guaranteed. All in an environment that is tailored to your organization’s needs and requirements. Strategic Global Systems offers the following:

  • SAAS – Software as a Service
  • PAAS – Platform as a Service
  • IAAS – Infrastructure as a Service

 

  • Open Source Support:

    • Open Source denotes free to use software which may be redistributed and modified. With our Open Source Support Service, you receive around the clock access to Tier 2/3/4 open source professionals ready to support, consult, and educate your team in solving issues across your entire technology stack and associated Lifecycles. Our vendor-neutral, unbiased support covers hundreds of open source software packages used in mission-critical production environments that include:

  • Guaranteed service level agreements (SLAs) with all support contracts
  • 12×5 Silver Support or 24×7 Gold Support with around-the-clock coverage
  • Access to Tier 3/4 open source architects and a dedicated Linux development team
  • The confidence to troubleshoot production issues, optimize performance, and complete system upgrades
  • The experience to assess projects, perform architecture and security reviews, hold on-site classroom training, and create technical white papers
  • Available support for Linux with a dedicated development team providing patches and hot-fixes
    Common (open source) support questions we can help you answer:
  • Which open source package or package version is best suited for a particular job or function?
  • Is there support available for the Enterprise versions?
  • Are any of the open source packages used in my environment not recommended?
  • Are there alternative packages I should consider deploying?
  • How do I set up or use a particular function within an open source package?
  • What changes were made in a specific version of an open source package?
  • What benefits can be gained by using a certain version of an open source package?
  • How will I be affected by a specific security update?


  • Proposal Development:

If you are trying to push out more Request for Proposals (RFP) or requests for quotes this service is for you.  SGS advises clients on technical and functional content within the proposal or quote.  SGS offers assistance with writing the proposal in whole or in part based on your customer requirements.

  • Partnering

We will partner with companies such as yours to deliver products and services.   We can provide technical expertise to federal, state and local government’s end user clients or public/private consumers.

  • Placement and Technical Review Services:

We specialize in the recruitment and placement of IT and non-IT professionals when companies that are considering recruiting or have particular business requirements that need to be addressed.

If the need is to fulfill a specific requirement without the prerequisite of placement services, SGS has the capability to perform a diligent fitness review (including testing) of any prospective candidate’s suitability for the position prior to engagement.